Terms and Conditions
Last Updated: January 2026
These Terms & Conditions (“Terms”) govern your use of the LUXLED website and any products or services provided by LUXLED (“we,” “our,” or “us”). By accessing our website or engaging our services, you agree to be bound by these Terms.
Use of Website
You agree to use this website for lawful purposes only and in a manner that does not infringe on the rights of others or restrict their use of the site. Unauthorized use, reproduction, or distribution of content from this site is prohibited.
Products & Services
LUXLED provides LED wall solutions, related equipment, and services including consultation, sales, and support. All product descriptions, specifications, pricing, and availability are subject to change without notice.
Final configurations, pricing, and timelines will be confirmed in writing prior to purchase.
Quotes & Orders
All quotes provided are estimates and are valid only for the period stated. Orders are not confirmed until accepted by LUXLED and may require a deposit or full payment prior to fulfillment.
We reserve the right to refuse or cancel any order at our discretion.
Payments & Financing
Payment terms will be outlined in your invoice or agreement. Financing options may be offered through third-party providers and are subject to their approval and terms.
Failure to complete payment may result in delayed delivery, suspension of services, or order cancellation.
Shipping & Delivery
Shipping timelines provided are estimates and not guaranteed. Delivery dates may vary due to factors beyond our control, including carrier delays or supply chain issues.
LUXLED is not responsible for delays once products are shipped.
Installation & Use
Installation guidance or support may be provided; however, the customer is responsible for ensuring proper installation and use unless otherwise agreed in writing.
Improper installation, misuse, or unauthorized modifications may void warranties and limit liability.
Warranty
LUXLED products may include a limited warranty, typically up to three (3) years, covering defects in materials or workmanship under normal use.
Warranty details, limitations, and exclusions will be provided with your purchase documentation.
Returns & Refunds
Due to the custom nature of LED wall systems, returns and refunds are handled on a case-by-case basis. Approved returns may be subject to restocking fees and must be in original condition.
Shipping costs are non-refundable unless otherwise stated.
Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of LUXLED and may not be used, copied, or reproduced without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, LUXLED shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products, services, or website.
Our total liability shall not exceed the amount paid by the customer for the applicable product or service.
Indemnification
You agree to indemnify and hold harmless LUXLED from any claims, damages, losses, or expenses arising from your use of our products, services, or website, including improper installation or misuse.
Third-Party Services
Our website may reference or link to third-party services or providers. LUXLED is not responsible for the content, policies, or actions of third parties.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United States and the applicable state in which LUXLED operates, without regard to conflict of law principles.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.
Contact Information
For questions regarding these Terms & Conditions, please contact:
jswanson@luxled.co